Intelligent Email Triaging 🟡 BETA

LLM-powered email classification and automated calendar conflict resolution

Overview

The Intelligent Email Triaging system automatically classifies incoming emails, extracts tasks and meeting requests, and resolves calendar conflicts without human intervention. It integrates with the Mail app and Calendar app to provide an autonomous email management experience.

Email Classification

When new email arrives via IMAP/SMTP, the system classifies it into one of four categories:

Calendar Conflict Resolution Flow

Meeting Request Email received
  │
  ▼
Extract proposal (date, time, attendees)
  │
  ▼
Cross-reference Calendar via botcalendar API
  │
  ├── No conflict → Auto-accept, send confirmation
  └── Conflict found →
       ├── Query LLM for nearby free slots
       ├── Draft response with alternative times
       └── Present to user for approval

Calendar Conflict Detector

The conflict resolution engine in botcalendar:

• Parses .ics/iCalendar attachments
• Detects overlapping events within configurable working hours
• Uses LLM to rank alternative free slots by attendee availability
• Drafts a response email with optimal alternatives

LLM-Assisted Draft Refinement

Users can refine email drafts interactively:

' In BASIC script
HEAR "Make this email more formal" AS command
' System regenerates draft body via LLM
REFINE DRAFT WITH "more formal"

From the Mail UI, users type natural language commands like:

• “Make this message more formal”
• “Suggest next Tuesday afternoon”
• “Summarize this thread”

Configuration

UI

See Mail - Email Client for the email interface and Calendar - Scheduling for calendar integration.

Feature Flag

Enable with mail feature flag:

botserver = { features = ["mail"] }