WhatsApp Admin Automation 🟡 BETA
Automated WhatsApp Business Account provisioning and management
Automation Ceiling
WhatsApp Business API provisioning has one unavoidable human step — the initial OTP SMS/voice verification. Everything else is fully automatable.
| Step | Automatable | Method |
|---|---|---|
| Meta Business Manager creation | ❌ No | Requires human identity verification |
| Initial Meta account | ❌ No | ToS requires a human actor |
| OTP (SMS/voice) verification | ⚠️ Once | Can be internalized with SIM infrastructure |
| WABA creation (BSP path) | ✅ Yes | Partner-initiated endpoint |
| Phone number addition | ✅ Yes | add_phone_numbers endpoint |
| 2SV PIN setup | ✅ Yes | Two-Step Verification API |
| Final registration | ✅ Yes | Register API |
| Webhook configuration | ✅ Yes | Graph API subscription endpoints |
| Message template creation | ✅ Yes | Template Management API |
| System user token | ✅ Yes (one-time) | Long-lived, non-expiring tokens |
| Credit line assignment | ✅ Yes | Credit Line API (BSPs) |
Implementation Strategy
BSP Path (maximum automation)
- Obtain BSP approval from Meta
- Build a pre-verified number pool
- Use Partner-Initiated WABA Creation API
- Automate: WABA → number → register → webhook → template
Standard Business Path
- Integrate Embedded Signup flow into onboarding UI
- Build server-side token exchange endpoint
- Wire post-signup automation hooks (webhooks, templates)
API Endpoints
| Endpoint | Method | Purpose |
|---|---|---|
/{api-version}/{waba-id}/phone_numbers | POST | Add phone number |
/{api-version}/{phone-number-id}/register | POST | Register number |
/{api-version}/{phone-number-id}/two_step_verification | POST | Set 2SV PIN |
/{api-version}/{app-id}/subscriptions | POST | Configure webhooks |
/{api-version}/{waba-id}/message_templates | POST | Create templates |
/{api-version}/{waba-id}/credit_lines | POST | Assign credit |
Key Concepts
System Users
System Users generate permanent, non-expiring access tokens essential for production automation. Standard user tokens expire and require refresh.
BSP (Business Solution Provider)
BSPs can achieve near-zero human interaction by combining Partner-Initiated WABA Creation with a pre-verified number pool. The OTP is the only truly unavoidable step.
Webhooks
Webhooks replace polling and enable reactive, event-driven architecture for message status updates, incoming messages, and template quality reviews.
Configuration
In config.csv:
whatsapp-bsp-mode,true
whatsapp-system-user-id,<id>
whatsapp-system-user-token,<permanent-token>
whatsapp-preverified-pool,./pools/numbers.json